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L1 Global Technical Support Executive | Walkin on 8th Dec | Artech Info Systems Private Limited.



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L1 Global Technical Support Executive

Walkin on 8th Dec

Company Name

Artech Info Systems Private Limited.

Qualification

Graduate

Experience

0 - 1 yrs

Salary

2,00,000 - 2,25,000 P.A.

No of Openings

50

Work Location

Bengaluru

Job Description

Directly Walk in with your Update CV and Government ID proof refer your Friends too" Kindly Mention "Reference - Job Portal" on top of your resume as reference. Position with HP - L1 Global Technical Support Executive 
(Voice Process)
Job Title: L1 Global Technical Support Executive-Voice 
Domain: IT Hardware and Technical Support, Voice Process
Shift: Rotational Shifts
Company: HP (Hewlett Packard)
Number of Position: Multiple
Work location: Bengaluru/ Bangalore 
Pay roll: Artech- Contract to hire position
Required Experience: 0 to 1 year
Salary: 2.16 Lakhs P.A (2, 16,000) 
Other benefits: Shift Allowances + Cab Facilities + Incentives Applicable Qualification: Under Graduate: Any Stream- B.E/B.Tech (CSE,EEE,ECE,IT,Mechanical, Civil etc.) & B com, BBA, BSC, BCA Post Graduate: MCA,MSC,M.tech, MBA Year of Passed Out: 2016, 2017 Only No Percentage Criteria.
 
Contact Details:
 
Nawaz - 9741546763
 
Raghav - 9986158237 Job Description: # resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
#providing excellent customer service support to Global customers during every single interaction 
#assisting end users to avoid or reduce problem occurrences
#adding case resolution to Knowledge Management System
#responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
Skills: 
# Voice Process, English and Communication Skill Is Mandatory** 
# Good Knowledge on Hardware and OS Skills* 
# Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process
 
Interview Process: 3 Rounds #Group Discussion
#Voice and Accent round
#Face to Face round with client
Process: Once the candidates clears the interview rounds, will have to attend the training for 1 month. Post completion of training candidates will be deployed to HP (Hewlett Packard).

Address

  • Walkin Time:From 10 AM
  • Venue:Artech Info Systems Private Limited. Adress:Artech Infosystems Pvt Ltd Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore-560100


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