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Freshers Hiring For Associate/Senior Associate @ "IBM" in Bangalore



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Freshers Hiring For Associate/Senior Associate @ "IBM" in Bangalore
About Company

Name: IBM

Image result for ibm

Website: www.ibm.com
Job Details:
Education: 
Any Graduate
Experience: 2 - 5 Years
Job Location: Bangalore

Walk-in On 23rd Dec 2017 Between 11:00 AM to 01:00 PM @ Bangalore
Job Description:
Associate/Senior Associate
Accomplish assigned Support Requests (SR) within the agreed SLA.

Coordinate with customers, Sales teams, and Ordering Partners to accomplish Order-handoff

activity.

Gather documents and information and work with customers and Sales to accomplish SRs or

resolve issues.

Comply with the corporate requirements for any IBM employee (e.g. Business Control, Data

Privacy).

Serve as back-up resource for other CSSs as required.

Assist in creating Root Cause Analysis (RCA) for any service delivery misses.

Identify work process improvements and issue prevention activities.

Perform other tasks as required.

Should be flexible to work in night shifts.

Venue Address

IBM India, Manyata Tech Park,

D1 Block, Nagawara Outer Ring Road,

Bangalore.

Contact Person: Sandhya