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WIPRO (Freshers / Experienced) Walk-In : Desktop Support Engineers @ Bangalore



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WIPRO  (Freshers / Experienced) Walk-In : Desktop Support Engineers @ Bangalore
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Note from Company: This is a direct job. There will NOT be any Training/ Recruitment/ Registration/ Consulting fees collected from candidates before/after the placement.
Skypro Technologies Pvt. Ltd.
Company Name : WIPRO
Job Role  : Desktop Support Engineer L1
Job Payroll : Selected candidates will work with our client on our company payroll.
Job Type : Field Engineer
Job Category : IT | Support
Job Location : Bangalore, Karnataka
Qualification -  : (Mandatory)
  1.  BE/B.Tech & Arts & Science Graduates & Diploma
  2.  Eligibility Criteria: 50% above In full academic Session
  3.  One Year Break can Consider & Should not have Backlogs
 Experience : 0 to 6 Months
Skill : Desktop L1
Job Description (Certification is not a criteria in any of the skill wise guidelines mentioned below) :
# Give permanent Fix to the Desktop, Printer problems, basic LAN issues
# Remote Call Closure within Norms
# Follow-up the Checklist(s)
# Load/reload standard build operating system & configurations,
# Aware of Installation & troubleshooting of critical applications & their usage guidelines,
# Root Cause Analysis for repeat calls.
# All the Desktop (Including standalone PCs )  shall be updated with the Latest Antivirus pattern. Raise timely alert and take immediate action to mitigate any virus outbreak
# Data submission for Daily, Weekly & Monthly summary report
# For AMC case follow up with Wipro spare cordinator for call closure, With Supervisor approval provide Standby solution to the user.
# Call logging & follow-up action with the principal Vendors (IBM & Dell) for warranty related incidents keeping helpdesk informed
# Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
# Troubleshoot Network connectivity (LAN) issues
# Escalate the problem to the Technical Specialist & to Regional / National Team Lead(s) if not resolved
# Installation of desktop and hardware like CD-ROM, soundcards, etc
# Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
# Software installations such as MS-Office, Acrobat Reader, mail client etc
# Awareness & acceptence for Best Practise roll out.
# Desktop Installation, Movement, Assign & Change
# Installation of anti-virus on desktops and remove Virus
# Configuration of Print devices (network and local) on desktops
# Desktop Configuration - Network, mail client, internet etc
# Co-ordinate with vendors for support
Skills For Technical Candidates :
  1.  CCNA/ MNA/Hardware & Networking Knowledge are Mandatory.
Skills :
  1.  Good Communication Hindi & English/Kannada
Mandatory Documents Need to Carry :
  1.  Updated Resume Copy
  2.  10th Mark Sheet Xerox Copy
  3.  12th Mark Sheet Xerox Copy
  4.  One Passport Size Photo
  5. Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
  6.  Provisional Certificate Xerox Copy OR First to Eight Semester Marks Sheet Copy Xerox
Walk-In Location : Bangalore, Karnataka
Walk-In Date : On 30th December 2016 (Friday)
Walk-In Time : 10:00 AM to 2:00 PM only
Walk-In Venue :
Skypro Technologies Pvt Ltd.,
No 5, B J Tower Ground Floor,
Near Laand Maark Building,
Huskur Gate, Electronic City,
Bangalore - 100
Contact Person : Hussain
Contact Number : +91-80-27831347