CodeSchema Solutions (Freshers / Experienced) Walk-In : Any Graduate : Application Support Engineers @ Ahmedabad

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CodeSchema Solutions  (Freshers / Experienced) Walk-In : Any Graduate : Application Support Engineers @ Ahmedabad
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Company Name : CodeSchema Solutions
Job Role : Application Support Engineer - Night Shift
Job Designation : Software Support Engineer / Application Support Engineer
Job Category : IT | Application Support | Tech Support
Functional Area : Application Support, Maintenance, Chat with Customers
Job Location : Ahmedabad, Gujarat
Working Days : Monday to Friday, Night Shift - Work from Home
Qualification -  : Any Graduate
 Experience : 0 to 3 Years
Candidate Requirements :
# Should have excellent communication skills in English Written and Verbal.
# Should have excellent troubleshooting skills and know how to use remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop etc.
# Ability to use the infrastructure systems for phone, chat, and email support.
Desired Candidate Profile :
# Proficient language skills in US English.
Job Description :
# Troubleshooting for technical issues related to Application
Communication Skills (Verbal and Written) :
# Clarity of Speech
# No heavy accent
# Rate of speech adaptable to customer conversation
# Proper English Grammar
# Pronunciation
# Spelling
# Punctuation
# Excellent vocabulary and use of common phrasing
# Attentive listening
Technical Skills :
# Familiar with MS Operating Systems
# Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
# Should have good knowledge of SQL Queries (Joins, Group By, Order By etc.)
# Demonstrated ability to properly diagnose and resolve.
Personal Skills/Expectations :
# Exhibits high degree of professionalism
# Proactive ownership of responsibilities
# Promotes continuous improvement
# Strict adherence to business policies
# Ability to multitask
# Demonstrated attentive listening
# Demonstrated confidence when presented with difficult situations
# Ability to adapt conversation to skill level of customer
# Demonstrated customer service skills
Documents (mandatory) :
  1. Updated Resume Copy
  2.  Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
Walk-In Location : Ahmedabad, Gujarat
Walk-In Date : From 28th December 2016 to 30th December 2016
Walk-In Time : 11 AM to 8 PM only
Walk-In Venue : 
CodeSchema Solutions,
Office No. 315, 3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad - 380061
Contact Person : Rajendra Dewani