GI Retail Private Limited Recruitment Drive for freshers As a Executive on 24th, 26th & 27th Dec 2014 at Chennai

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Job Role: Executive(Voice Process)
Educational QualificationAny Graduate 
Experience Fresher to Max 3 Years
Number of Vacancy : 30 nos
Language : Hindi and English speaking is Must
Job Location : Chennai
Job Responsibilities:
  •  Answer calls and respond to emails
  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into system
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
Candidate Profile:
  • Language : Hindi & English speaking is Must
  • Proficient in relevant computer applications
  • Required language proficiency
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center or customer service environment
  • Good data entry and typing skills
Walk-in Date :24th, 26th & 27th Dec 2014
Walk-in Time : 10 am to 2 pm 
Venue Details :      
GI Retail Private Limited
No : C- 9, Thiru-Vi-Ka Industrail Estate,
LM : Opposite to BSNL Office
Guindy, Chennai.
Land Mark:Opposite to BSNL Office
Contact Person : Deepthi
Phone No : 9940071409 / 044 – 66706006