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Unisys Recruiting Freshers through walk-in As a Service Desk Engineer on 8 th Nov 2014 at Bangalore



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Company Name:UNISYS
Job Designation:Service Desk Engineer
Educational Qualification:BE/B.TECH, BA, BSC, BCOM, MBA, MCA
Year of Passed out:2012,2013,2014
Job Location:Bangalore
Skills:
  •  Communication skills – written and verbal
  • Ability to work in a pressurized environment and able to deliver against a tight timescale.
  • Act Independently and be self motivated
  • Excellent Problem Solving and Customer Service Skills
  • Drive for results
  • Attention to Detail
  • Customer Focus
Job Responsibilities :
  • To maximize service availability.
  • To restore service whenever possible.
  • To provide desk-side services, desktop management and device life cycle management and provide business systems support.
  • Maintain Hosted client services for extended application and client access.
  • Create Portable user profiles to enable agility.
  • Stateless device deployment to ease support and replacement.
  • Creation of a detailed products catalogue containing all possible devices in a company to add/remove/update products at any time
  • Optimization of existing desktops and provide the foundation services for emerging desktop virtualization technologies.
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
  • Typically provides technical support for Internal and External customers.
  • Escalates complex problems to higher level of expertise within organization.
  • Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
Selection Process:
1. Screening Rounds,
2. Aptitude Test,
3. Technical, Operations & HR Round

Mandatory Documents:
  • Updated  Resume Copy
  • Any Government Issued Identity card
Apply Mode:Walk-in
Date of Walk-in:8 th November
Walk-in Time:09:00 AM to 3:00 PM only
Walk-in Address:
Unisys Global Services India,
Purva premier,No.135/1,
Residency Road,
Bangalore-560025.
Land Mark:Opposite to Bangalore club,Richmond circle.
Contact Person: shabbir
Contact number:+91- 9290482337