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walkin for Voice Process Customer Service Inbound from 7 to 9 oct at Hyderabad



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Company Name : ICICI Lombard General Insurance Company Limited

Skills Required : InboundVoice Process Telecalling DomesticFront OfficeTele - Sales Tele - Marketing

Experience Required : 1 - 6 Year(s)

Job Location : Hyderabad

Walkin Date : 07 October 2014 - 09 October 2014

Walkin Time : 09:00 a.m

Job Description :

Convert potential leads into business by answering incoming calls/dialing outbound leads on a rotating basis
Operate telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influence customers to buy or retain product by following a prepared script to give product reference information.
To document transactions by completing forms and record logs.
To maintain database by entering, verifying, and backing up data.
To keep equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
To maintain operations by following policies and procedures; reporting needed changes.
To meets the monthly KPIs
To maintain quality service by following organization standards.
To maintain technical knowledge by attending training session, reviewing training modules
To contribute to team effort by accomplishing related results as needed.

Walkin Venue :

ICICI Lombard, C/o ICICI Bank Towers, Plot-12, Nanakramguda, Gachibowli, Hyderabad