Unisys Off Campus for Freshers as a Technical Engineer Support on 1st November 2014 at Hyderabad

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Company Name : Unisys India
Location : Hyderabad
Eligibility : B.E, B.Tech, MCA, BCA, B.Sc
Experience: Freshers
Year of Passed Out : 2012, 2013, 2014
Role: Technical Enginer Support
Salary : 2,25,000 LPA
Role Purpose of Service Desk Engineer :
  1. To act as a single point of contact (SPOC) for all IT Customers.
  2. To restore service whenever possible.
  3. Maintain Hosted client services for extended application and client access.
  4. To provide desk-side services, desktop management and device life cycle management and provide business system support.
  5. To maximize service availability.
Responsibilities :
  1. Takes end to end Ownership of End User Issues till resolution and follows up as mandated by the process requirements.
  2. Typically provides technical support for Internal and External customers.
  3. Responsible for providing the first-line of after-sales telephone technicl support of hardware, Operating Systems, Sub-Systems, and application for customer and employees.
  4. Escalates complex problems to higher level of expertise within organization.
  5. Escalates complex problems to the Remote Support Engineering Staff or Field Engineering.
Core Competencies :
  1. Good Communication Skills (Writtena nd Verbal).
  2. .Ability  to work in a presurized environment and able to deliver against a tight timescale.
  3. Drive for results.
  4. Excellent problem solving and customer service skills.
Interview Process :
  • Screening Rounds
  • Aptitude Test
  • Technical, Operations and HR Round
Carry Below Documents :
  1. Updated Resume Copy.
  2. Education Mark Sheets (all semister/ year mark sheets) and certificates from 10th standard to highest degree attained. Photocopies should be including both front and back sides of the mark sheet and certificates.
  3. Any Government ID Proof ( Driving License, Voter ID, Passport, Pan Card).
Walk-in Date : 1st November 2014
Walk-in Time : 9:00 AM – 11:30 PM
Venue Details :      
Vybrant Des 6-3-1086,
Above Canara bank,
Vista Grand Towers,
Rajbhavan Road, Somajiguda,