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IGATE Global Solutions Recruitment Drive for Freshers on 18 th October 2014 at Bangalore



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Company Name:
IGATE GLOBAL SOLUTIONS
Job Designation:
Technical Support (Voice Process)
Educational Qualification:
 B. Sc / BCA / B.Com / BA / BBA /BBM / BE/ BTech/ MCA
Year of Passed out:2013/2014
Percentage Criteria:60 %  and above throughout academics
Desired Experience:0-1 year
Job Location:Bangalore
Skills:
Excellent Communication Skills,both written and oral

Candidates willing to work in rotational shifts

Candidates who has with Maximum 2 years experience with an international call center can also apply with B. Sc / BCA / B.Com / BA/ BBA /BBM) qualifications only
 
Candidates  who has with Maximum of 11 Months experience with an international call center can also apply with B.E / B.Tech / MCA qualifications

Good Knowledge of basic computer operations.

Good Basic Computing skills

Courteous with strong customer service orientation.

Dependable with proficient attention to detail.

Good listening and responding skills.

Candidates  Should be willing to take up challenges and go extra mile to perform work responsibilities

Candidates  Should have great interpersonal skills and ability to perform under pressure
Job Profile:
Working on Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service.

Working on  Support customers across Telecommunication, Financial Services, Healthcare, Technology vertical.

 Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. 

To Meet customer requirements through first contact resolution.

 Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Mandatory Documents:
Updated  Resume Copy

One Passport size photograph

please carry 3 months latest pay slip and Hike/Offer Letter (If Any)

Any Government Issued Identity card(Driving License / Passport/ Voter’s ID Card/ Aadhaar Card / Pan Card or photocopy of the photo ID proof)
Service Agreement:Candidates Should sign an employment agreement for two years
Note:Candidates who have attended interview with IGATE in last 6 months are not eligible.
Apply Mode:Walk-in
Date of Walk-in: 18 th October 2014
Walk-in Time:09:00 AM to 12:00 PM
Walk-in Address:
IGATE Global Solutions Limited,
158-162&165 ,170
EPIP Phase-4,
White field,
Bangalore-560066.
Contact Person:Archana Kumari / Jincy Pathrose
Phone: 080 – 4104 1257 / 080-41041209
Email Id:Archana Kumari (Archana.Kumari@igate.com) / Jincy Pathrose (Jincy.Pathrose@igate.com)