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Freshers/Exp Hiring For Customer Service Executive @ “HDFC" in Bangalore



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About Company

Name: HDFC Bank Limited

Website: www.hdfcbank.com

Job Details:

Education: Any Graduate

Experience: 0 - 3 years

Job Location: Bangalore

Job Description:

Customer Service Executive

To be the first point contact with the customer in the branch.
  
Provide customer service and product information
    
Distributing Product information, Deliverables Custodian

Balance Enquiries for walk-in customers, Brief transaction query

Balance Confirmation Certificates

Obtain referrals from walk-in customers for Current account & Saving account and Demat

Cross sell of direct banking channels to walk-in customers to deepen relationships

Account Opening Current account & Saving account/FD

Collection of Foreign Currency Cheques, Report Generation & filing

Customer acquisition through sales to walk in customers, referrals from walk-ins for Current account & Saving account and Demat accounts.

Deepening of existing Current account & saving account relationships.

Cross-Sell all products & services

Generation of referrals from internal database, Stop payment

Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts